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Power HRG -- Say 'No Thank You'

Power HRG -- Say 'No Thank You' If you just say 'No Thank You' to the nice guy dropped off in your neighborhood to sign you up for free estimates for new windows, you will not have to endure the experience my husband and I went through recently. Please note, after the...
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98 comments
#2040639

Thank you for this review. We had the high pressure meeting yesterday, which was very uncomfortable; however, it appeared they have a high quality product and service.

We never sign for anything on same day, and I have been exploring looking for reviews on this company. I stumbled across this site and am glad I did.

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ID
#325987 Review #325987 is a subjective opinion of poster.
Location
Plano, Texas
Service
Power Home Remodeling Group Remodeling

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Verified Reviewer
Junior Reviewer

Stop wasting peoples time

Twice I signed up for an estimate, once at Sams Club, the second time at a home and garden show. Neither time they showed up. I called 3 different phone numbers for this company. Either I got a message that the office was closed or just dead air. Threes a charm and you don't get that chance.

User's recommendation: Don't waste your time because they will do it for you.

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ID
#3855142 Review #3855142 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
Don't contact me

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Junior Reviewer

Stop wasting peoples time

Twice I signed up for an estimate, once at Sams Club, the second time at a home and garden show. Neither time they showed up. I called 3 different phone numbers for this company. Either I got a message that the office was closed or just dead air. Threes a charm and you don't get that chance.Don'

User's recommendation: Don't waste your time because they will do it for you.

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ID
#3855114 Review #3855114 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

Window Replacement

Power HRG came to replace my windows after 3 last minute reschedules. When they arrived, they immediately were confused, since they had the wrong number of windows in the truck and didn't have interior trim. Instead of admitting their mistake, they tried to convince me...
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ID
#3696878 Review #3696878 is a subjective opinion of poster.
Location
Highland Park, Illinois
Cons
  • Time was not respected
  • Sloppy workmanship
  • Not delivering as promised
Loss
$15
Preferred solution
Full refund

Company doesn't care about its clients

Sales rep was great, promised us what we wanted, then the site manager came out and everything changed. The insulation in the attic was wrong and when I called Natalie the project manager she was very rude, she said that's not on your contract and wanted another $2500,...
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ID
#3654044 Review #3654044 is a subjective opinion of poster.
Location
Oakland, California

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New Reviewer

Terrible service

Power Home Remodeling Group - Terrible service
Power Home Remodeling Group - Terrible service
Update by user Jun 10, 2022

Called June 10, 2022 - now 15 month mark. Was informed that replacement still not in and I need to wait another week or two.Check out BBB or Consumer Complaints board.

This company is all over the place. How BBB is giving them A+ rating is beyond...

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ID
#3321896 Review #3321896 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Power Home Remodeling Group Window Replacement
Pros
  • Initial product and installation
Cons
  • Terrible after sales service
Preferred solution
Deliver product or service ordered

Way too costly and the closed off an operablesky light

I would never ever recommend them. the are over price and sell themselves by claiming to have the best materials. Then they pressure you into it like they dnt give you know time to think about it saying this is one time pricing, and if you cancel they could lose their job.. my house its that big I have a simple roof shape. and I had a sky light which was operable. The closed off the sky light. I had called and complained multiple time with no resolution. a roof that could have been maybe 4-8k ended up costing my nearly 14k.. the are a scam.. so not happy with this company. and to top it of shingles aren't strong some are already out of please. if they knock don't answer

User's recommendation: Do not use them please I wish I had did my research properly and went with another company.. the se some serious sales pressure tactics.

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ID
#3121613 Review #3121613 is a subjective opinion of poster.
Location
Baltimore, Maryland

Installers haven't return to complete project

Hello: My project # is 35-3****. My house was recently sided with gutters. Oct. 11 was the last time I saw the installer. On this date Dave Howard was at my home and noticed the installers did not install the proper inside corner piece on four places. He sent an email advising my project # of this and told me they would return on 15 Oct. to correct this and any other areas that needed attention. On 11 Oct. at the end of the day the installers wanted me to sign off on the project wanted, it was after 7 p.m. and dark outside. I advised them I wouldn't sign off because of issues Dave and I spoke about. When the installer left on 11 Oct. he said he would return on 12 Oct., I guess to correct issues. On 12 Oct. I did not receive any phone call and to my knowledge no one came. On 13 Oct. when I went outside of my house I noticed my address was attached to the siding. This had not been done on11 Oct. When I looked at the address the number 6 was installed backwards. I corrected this. On 13 Oct. I called Power to confirm the Friday appointment for the crew to return, I also did my inspection of the siding work was done. I used lined paper to write down areas that needed some attention. I ended up with almost 2 full pages of notes for the workers. The gutters were installed on 14 Oct. and I signed off only for the Gutters. On 15 Oct. I stayed home all day waiting for the installers on the 15th Of Oct. No one arrived and I did not receive any phone call. It is now 16 Oct., Saturday, and again no workers and no phone calls. The lead worker for the installation crew spoke very little English. It was hard for the two of us to communicate. He was a little pushy on the 11th of Oct. for me to sign off on the project. He tried a few times to get me to sign off. I also told him it was so dark outside there was no way I could inspect the project which also required me to get on the roof. It would also require an extension ladder to reach the higher places on the house. I will call Power on Monday in an attempt to find out what is going on. Please, Please forward a copy of this email to Dave Howard. Thank you for your time and feel free to call me. I am retired and the early morning hours are the best time to catch me. The number provided is my home land line. I do not use a cell phone. Messages can be left on my land line

User's recommendation: Be your own project manager and watch closely at all work as it is being done. Don't wait for the final inspection.

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ID
#2976902 Review #2976902 is a subjective opinion of poster.
Location
Aurora, Colorado

Based on our experience I don’t and will never recommend this company.

Unprofessional. No call no show for any appointments they set up with us. Worked not properly done. 4 months after new roof installed by power home remodeling with life time warranty we had 2x leak and they wont come take care of the issue. Will set an appointment and never showed up. I would like to report to consumers affairs .
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ID
#2929248 Review #2929248 is a subjective opinion of poster.
Location
Staten Island, New York

Hope I can help

Too intrusive with questions and gathering personal info. I just had a gut feeling that it was not for me. Cancelled appointment, but as a result now will probably have to block calls emails and report future contacts per their terms in order to contact them. Wish me luck.
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ID
#2730679 Review #2730679 is a subjective opinion of poster.
Location
Schaumburg, Illinois

2 days of phone calls and talking to the guy at the door just for no one to show up at appt time

You people are a joke, thanks for wasting my time. I bet if I had told the lady I had good credit the guy would have showed up. I guess the inheritance I am getting from my mother will go to someone else.

User's recommendation: go elsewhere, they are just after your money and only want to talk with people with good credit.

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ID
#2565876 Review #2565876 is a subjective opinion of poster.
Cons
  • Cancelled appt

TRIED TO TAKE ADVANTAGE OF MY MOM. SHOWED FAKE PICTURES OF DAMAGE

SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Showed my mom fake pictures of her attick and roof and tried to talk her into spending $49,000.00 for repairs. She called her adjuster out and he said her attick ONLY had rusty nails and there was NOTHING ELSE wrong with it. Roof was 100% FINE. These people are SCAMMERS!!!!!!

User's recommendation: DO NOT USE!!!!!!

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ID
#2447879 Review #2447879 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Siding

Power Home Remodeling Group - Siding
Power Home Remodeling Group - Siding
Power Home Remodeling Group - Siding
Power Home Remodeling Group - Siding
Power Home Remodeling Group - Siding
Power Home Remodeling Group - Siding
Power Remodeling Company: Just had siding done and it is terrible from cracked siding to sloppy work to a worker urinating in a dumpster in my driveway which is on video. I want this *** removed but the VP of installation says hes the only one who can help resolve this. BS. They broke my tree, broke my garage door keypad, left tons of nails in my driveway causing low air pressure in the van. Im done. Im reporting you to bbb and I will continue up the ladder until somebody resolves this with me. I have videos of the men sent to my house spitting on my walkway and urinating.

User's recommendation: Don’t even talk to them.

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1 comment
#1953656

contact the manufacturer and have them inspect the job done. They're the ones supplying the lifetime warranty on the product as long as its installed correctly.

It's not unfortunately. Royal Building Products, Crane board siding.

ID
#2232841 Review #2232841 is a subjective opinion of poster.
Service
Power Home Remodeling Group Siding Service
Cons
  • Job was terrible and so much more
Preferred solution
Full refund

Hard sell sales

Had a meeting set for quotes on a 12 window project. Nothing major but nothing small. Getting many quotes so used to the presentation and just want to cut to the case. Salesman was giving his routine when I had asked to just get the windows measured and quoted. He is he would need 2hours and if I couldnt give him the time I could just reschedule. Guess what, if you cant measure and give a quote in 45 mins just imagine what a pain the project will be later. What a joke. Used car sales has turned to windows.
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ID
#2211399 Review #2211399 is a subjective opinion of poster.
Location
Union City, New Jersey

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Verified Reviewer
New Reviewer

Worst deal ever

We did the gutters with them First. That job was well done. That's why we trust On their service. The issues were after we agreed to do our roof with them. The job was not what the quality assurance guy Brandon show to us in the 5 hours presentation. The roof have...
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ID
#2195768 Review #2195768 is a subjective opinion of poster.
Service
Power Home Remodeling Group Roof Installation
Cons
  • Never call you back when they said they would
  • Never on time
  • Pressure sales techniques
Preferred solution
Fix or price reduction

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Verified Reviewer
New Reviewer

To warn others

You came into my Father's home and sold him a job that he is no condition to make a decision for, he has COPD and vascular dementia, and I have his medical power of attorney, and never got called until the job was done. He now has a debt over $24,000 for a job we had estimated would have only cost him $9000.00. Taking advantage of a veteran and an elderly man to gain only your own capitol.Poor business, and you should be ashamed of yourself. Called an attorney and because you got his signature nothing we can do.

User's recommendation: Beware Poor Business ethics.

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ID
#2173935 Review #2173935 is a subjective opinion of poster.
Pros
  • Contractors were nice
Cons
  • Abusing an elder and handicapped person to gain a sale
Loss
$15000
Preferred solution
Compensation for the difference

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