Many calls later, we finally made an appointment for a quote on our windows and roof. After them insisting that all home owners need to be there for a simple quote and taking the time off our businesses...they call 5 minutes to the scheduled time saying they are going to be another 35 minutes.
We lost our entire morning, no show, no quote. After reading the customer complaints, I'm glad they didn't show up. How awful, no consideration for anyone's time, very bad business ethic... and they pretty much didn't care.
"Oh well, I'm sorry." is what the caller said, "I'll cancel you out", just like that.
And it's a family owned business. Shame on them
Product or Service Mentioned: Power Home Remodeling Group Customer Care.
Reason of review: Poor customer service.