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When I don't have time to research a company and still sign an agreement, I get angry with myself later. This is no exception. After a slick but very detailed presentation regarding roof installation and how PHRG's methods and materials were better than most others, I will admit I learned a lot about roofing. At least I will know more to ask another roofing company when I call for an estimate.

Like others here, we were presented a cost of roof replacement, guaranteed for one year, and then a lower price if we signed a contract immediately,which we took. I will admit the presentation was impressive, although it took three hours. But once I began looking online for reviews of the company, I saw too many negative reviews for my comfort level and have called, and am also mailing, my cancellation within the three allowed business days. I have cancelled for another reason as well. When I see merchandise for sale in TV commercials, which then often say "If you call right now, we will send you two for the price of one," I think to myself, what a gimmick. In the case of PHRG, the "Sign Right Now" price is an equivalent gimmick, and I fell for it. But a company who proclaims how much better its product is than any other should have the confidence and integrity and respect for customers to allow a customer to think about a decision rather than being worn down by a slick salesman.

PHRG insists on sending a courier to have me sign one more time, which is unnecessary and which is not mentioned at all in the Notice of Cancellation papers left by the salesman. But I will sign one more time to cancel, and will never deal with PHRG again.

Location: College Park, Maryland

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Guest

The Jehovas witnesses of home remodeling.

Guest

" But a company who proclaims how much better its product is than any other should have the confidence and integrity and respect for customers to allow a customer to think about a decision rather than being worn down by a slick salesman."

Amen and Amen! If you're all that good then you shouldn't have to pressure people like this.

Life time warranty??

sure for as long as they'll be in business which with tactics like this, they won't be around for much longer. who trained these bunch of moronic sales people???

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