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After a long 3 hour sales pitch, unfortunately I decided to go with this company. The salesman SEEMED nice enough. I thought about it and decided to cancel. Good luck trying to find the paper work to cancel and then they say to get it to PA by a certain date or TELEGRAM It? Anyway after running to the post office and sent it express mail, I get a call from their office in PA. Someone has to come out with 'paperwork" for me to sign. OK I say, the same salesman... I don't want to talk to him. "Our currier" they say. Don't know why, you got me on the phone saying I'm canceling along with the paperwork.

Long story short, the original sales guy from South Boston just came to my door asking all sorts of questions about why I'm canceling. I don't want it and say where's the paperwork I'm supposed to sign?

Guess what, there is none!! Lying *** company, sneaky... Would never recommend. He supposedly came to pick up the packet of info he left for me. Complete ***.... Shady salesman. Took up 3 hours of my life. I don't want your windows so F off!! I don't need to explain myself to you.

Location: Lynn, Massachusetts

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Guest

I have an aggresive 200lb english mastiff, that was salivating behind a gate. I told the salesman he has 30 seconds to get his stuff and leave or else i remove the gate.

He was gone in < 5.

They are crooks. The only regret I have is I didnt let my dog take a *** out of him before he left

Guest

Same exact experience as you guys, only my salesman was there SIX hours *630pm to 1230am on a monday night....such a joke.

After a total boiler room tactic to sign (feeling like i had to in order to get them to leave) i cancelled and their "courier" was the same SOB that sold us......

Liars Liars Liars......THey should be ashamed of their tactics...Wreaks of amateur hour

Guest

Thank you for this post, you saved me a lot of time on the second visit. After agreeing to part of their offer, I got an estimate that was 50% cheaper.

The cancellation process is obscure, and like you said the guy came to just try and sell me again. Posing as a "Courier"

Guest

I totally agree. They did the same thing with me.

But even worse. After deciding not to cancel they sent a 3rd person to my home to measure for the windows and they came up with of course a measurement that didn't fit my preference of windows...so therefore they had to give me something I didn't want because of my window size....duh, didn't your 2 representatives know that when they first came out. My cost went up another $700.

And because they supposedly have already ordered my precise windows I'm stuck with them! I'm livid!

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